DorisBrewer
December 28, 2021
"If I could give zero stars I would"
If I could give zero stars I would. Custom service was not good. My husband called 3 times, had to put in batteries 3 times, had to buy new SD cards twice. Each time he'd call they'd have him trouble shoot, it would start to work and by evening it would stop... they don't give refunds and Walmart (where he purchased the game-cam)won't give a refund on it either. Don't waste your time or money on this company.
Nelson.Bowman
December 22, 2020
"Unresponsive"
Unresponsive; dishonest & should get 0 stars!
If I could give a 0 stars I would. I ordered 4 Moultrie Deer Hunting Cameras and was charged for 4 — only 2 arrived. When I contacted the company, I was told to take 3 pictures of the box they came in showing the box said 2 PIECES and the inside of the box that only had room for 2 said cameras, submit them and I would hear back in 24-48 hrs. I never heard back. After waiting 3 days, I called and was put on hold said they had the pictures but now I would need to wait another 24 hrs. I ask to speak to a supervisor and was told he would call me back; he did not. I called at the end of the day and he had left for the day. I now have no choice but dispute the charge on my credit card but I HIGHLY RECOMMEND YOU NEVER ORDER FROM THIS COMPANY. THEY ARE NOT REPUTABLE, HONEST OR TRUSTWORTHY BASED ON MY EXPERIENCE. I must admit I have NEVER written a poor review on any company but this company should not be allowed to handle customers in this fashion — moultriefactoryoutlet.com